Common Mistakes on Medical On-Call

On-call rarely goes badly because you didn’t know a rare diagnosis.

It usually goes badly because of:

  • poor prioritisation
  • delayed escalation
  • missing basics
  • fatigue
  • small system errors

The same mistakes happen again and again.

Especially when you’re tired at 3am.

This guide isn’t to criticise.

It’s to help you recognise traps early — so you don’t fall into them.

Most of these mistakes are completely preventable.


🔴 Mistake 1 — Starting with paperwork

Very common at the start of shift.

You sit down to:

  • discharge summaries
  • TTOs
  • rewriting charts

Then suddenly:

  • NEWS 8
  • hypotension
  • sepsis

Now you’re behind and stressed.

Better approach

Always:
👉 sick patients first
👉 admin last

Night shift = safety work, not paperwork perfection.

Admin can wait. Deterioration can’t.


🔴 Mistake 2 — Walking to every bleep without triaging

Junior reflex:
Bleep → walk immediately

Result:

  • wasted time
  • random running
  • poor prioritisation
  • exhaustion

Better approach

Always ask:

  • obs?
  • NEWS?
  • what exactly is wrong?
  • stable or not?

Triage first. Move second.

A 20-second phone call saves 20 minutes of walking.


🔴 Mistake 3 — Jumping to diagnosis before A–E

Classic error.

You think:
“Probably infection”

But you haven’t checked:

  • airway
  • sats
  • BP
  • glucose

Meanwhile the patient is hypoxic or hypotensive.

Better approach

Always:
👉 A–E first
👉 treat abnormalities
👉 then think diagnosis

Stabilise first. Think later.


🔴 Mistake 4 — Delaying simple treatments

Waiting for:

  • bloods
  • scans
  • seniors

Before giving:

  • oxygen
  • fluids
  • antibiotics
  • glucose

These delays harm patients.

Better approach

If something is abnormal:
Fix it immediately.

Basic treatments save lives more than tests.


🔴 Mistake 5 — Not escalating early enough

Very common mindset:

“I’ll try one more thing first…”

Then:

  • patient crashes
  • you panic
  • senior arrives too late

Better approach

Escalate when:

  • unstable
  • not improving
  • you’re unsure
  • gut feeling says “not right”

Early calls are respected.

Late calls are risky.


🔴 Mistake 6 — Ignoring nurses’ concerns

Dangerous.

If an experienced nurse says:
“I’m worried”

And you think:
“Obs look okay”

You may miss early deterioration.

Nurses often spot problems first.

Better approach

Always take concerns seriously.

Go review.

Better one unnecessary review than one missed arrest.


🔴 Mistake 7 — Not writing things down

At 3am your brain is unreliable.

If you don’t write a job:
You will forget it.

Guaranteed.

Better approach

One master list.

Write every task immediately.

Paper > memory when tired.


🔴 Mistake 8 — Trying to multitask everything

Running between:

  • cannula here
  • review there
  • half-finished jobs everywhere

Result:

  • incomplete work
  • mistakes
  • mental overload

Better approach

Finish one job properly before moving (unless emergency).

Batch by ward.

Less walking. Less chaos. Safer.


🔴 Mistake 9 — Poor documentation

Notes like:
“Reviewed. Stable.”

Mean nothing.

Morning team doesn’t know what you did.

You’re not protected medico-legally.

Better approach

Always document:

  • time
  • A–E
  • actions
  • plan
  • escalation

Clear, short, structured.

Not essays.


🔴 Mistake 10 — Skipping breaks and food

Very common and very harmful.

By 4am you’re:

  • dehydrated
  • hungry
  • cognitively slower

This is when prescribing errors happen.

Better approach

Small breaks.
Drink water.
Eat snacks.

Fatigue is a patient safety issue, not a luxury issue.


🔴 Mistake 11 — Treating everything as urgent

If everything is urgent → nothing is.

You end up:

  • exhausted
  • inefficient
  • missing the truly sick patient

Better approach

Traffic light thinking:

🔴 sick
🟠 urgent
🟢 routine

Only RED gets immediate action.

Everything else waits.


🔴 Mistake 12 — Trying to “clear all jobs”

You will never finish every task on nights.

Trying to do so leads to:

  • rushing
  • poor decisions
  • burnout

Better approach

Shift goal:
👉 keep patients safe

Not:
👉 complete everything

Safety first. Completion second.


The senior mindset (what changes with experience)

Calm registrars don’t:

  • run faster
  • know every answer

They simply:

  • prioritise better
  • escalate earlier
  • stick to A–E
  • ignore low-value noise
  • protect their energy

It’s systems, not intelligence.

You can learn this from day one.


A simple self-check during your shift

Every hour ask:

  • Am I seeing sick patients first?
  • Am I doing admin too early?
  • Do I need to escalate anyone?
  • Am I tired/hungry/dehydrated?

Small resets prevent big mistakes.


Take-home concept

Most on-call problems aren’t medical knowledge problems.

They’re system problems and human factors.

If you avoid these common mistakes, you’ll already be safer than most juniors.

Good on-call practice isn’t about being brilliant.

It’s about avoiding predictable errors.

Safe > clever.

Always.