Common Mistakes on Medical On-Call
On-call rarely goes badly because you didn’t know a rare diagnosis.
It usually goes badly because of:
- poor prioritisation
- delayed escalation
- missing basics
- fatigue
- small system errors
The same mistakes happen again and again.
Especially when you’re tired at 3am.
This guide isn’t to criticise.
It’s to help you recognise traps early — so you don’t fall into them.
Most of these mistakes are completely preventable.
🔴 Mistake 1 — Starting with paperwork
Very common at the start of shift.
You sit down to:
- discharge summaries
- TTOs
- rewriting charts
Then suddenly:
- NEWS 8
- hypotension
- sepsis
Now you’re behind and stressed.
Better approach
Always:
👉 sick patients first
👉 admin last
Night shift = safety work, not paperwork perfection.
Admin can wait. Deterioration can’t.
🔴 Mistake 2 — Walking to every bleep without triaging
Junior reflex:
Bleep → walk immediately
Result:
- wasted time
- random running
- poor prioritisation
- exhaustion
Better approach
Always ask:
- obs?
- NEWS?
- what exactly is wrong?
- stable or not?
Triage first. Move second.
A 20-second phone call saves 20 minutes of walking.
🔴 Mistake 3 — Jumping to diagnosis before A–E
Classic error.
You think:
“Probably infection”
But you haven’t checked:
- airway
- sats
- BP
- glucose
Meanwhile the patient is hypoxic or hypotensive.
Better approach
Always:
👉 A–E first
👉 treat abnormalities
👉 then think diagnosis
Stabilise first. Think later.
🔴 Mistake 4 — Delaying simple treatments
Waiting for:
- bloods
- scans
- seniors
Before giving:
- oxygen
- fluids
- antibiotics
- glucose
These delays harm patients.
Better approach
If something is abnormal:
Fix it immediately.
Basic treatments save lives more than tests.
🔴 Mistake 5 — Not escalating early enough
Very common mindset:
“I’ll try one more thing first…”
Then:
- patient crashes
- you panic
- senior arrives too late
Better approach
Escalate when:
- unstable
- not improving
- you’re unsure
- gut feeling says “not right”
Early calls are respected.
Late calls are risky.
🔴 Mistake 6 — Ignoring nurses’ concerns
Dangerous.
If an experienced nurse says:
“I’m worried”
And you think:
“Obs look okay”
You may miss early deterioration.
Nurses often spot problems first.
Better approach
Always take concerns seriously.
Go review.
Better one unnecessary review than one missed arrest.
🔴 Mistake 7 — Not writing things down
At 3am your brain is unreliable.
If you don’t write a job:
You will forget it.
Guaranteed.
Better approach
One master list.
Write every task immediately.
Paper > memory when tired.
🔴 Mistake 8 — Trying to multitask everything
Running between:
- cannula here
- review there
- half-finished jobs everywhere
Result:
- incomplete work
- mistakes
- mental overload
Better approach
Finish one job properly before moving (unless emergency).
Batch by ward.
Less walking. Less chaos. Safer.
🔴 Mistake 9 — Poor documentation
Notes like:
“Reviewed. Stable.”
Mean nothing.
Morning team doesn’t know what you did.
You’re not protected medico-legally.
Better approach
Always document:
- time
- A–E
- actions
- plan
- escalation
Clear, short, structured.
Not essays.
🔴 Mistake 10 — Skipping breaks and food
Very common and very harmful.
By 4am you’re:
- dehydrated
- hungry
- cognitively slower
This is when prescribing errors happen.
Better approach
Small breaks.
Drink water.
Eat snacks.
Fatigue is a patient safety issue, not a luxury issue.
🔴 Mistake 11 — Treating everything as urgent
If everything is urgent → nothing is.
You end up:
- exhausted
- inefficient
- missing the truly sick patient
Better approach
Traffic light thinking:
🔴 sick
🟠 urgent
🟢 routine
Only RED gets immediate action.
Everything else waits.
🔴 Mistake 12 — Trying to “clear all jobs”
You will never finish every task on nights.
Trying to do so leads to:
- rushing
- poor decisions
- burnout
Better approach
Shift goal:
👉 keep patients safe
Not:
👉 complete everything
Safety first. Completion second.
The senior mindset (what changes with experience)
Calm registrars don’t:
- run faster
- know every answer
They simply:
- prioritise better
- escalate earlier
- stick to A–E
- ignore low-value noise
- protect their energy
It’s systems, not intelligence.
You can learn this from day one.
A simple self-check during your shift
Every hour ask:
- Am I seeing sick patients first?
- Am I doing admin too early?
- Do I need to escalate anyone?
- Am I tired/hungry/dehydrated?
Small resets prevent big mistakes.
Take-home concept
Most on-call problems aren’t medical knowledge problems.
They’re system problems and human factors.
If you avoid these common mistakes, you’ll already be safer than most juniors.
Good on-call practice isn’t about being brilliant.
It’s about avoiding predictable errors.
Safe > clever.
Always.
