Handover Essentials
Handover is the most important 10–15 minutes of your entire on-call shift.
A good handover makes the night calm and controlled.
A bad handover creates missed sick patients, constant bleeps, and unsafe care.
This isn’t a formality — it’s a patient safety task.
Your aim is simple:
Leave handover knowing exactly who is sick, what needs doing, and what might go wrong.
What usually goes wrong
Common problems juniors face:
- Jobs written vaguely (“review patient”)
- No idea who is unwell
- No prioritisation
- Discovering emergencies at 2am that were known at 5pm
- Spending the night firefighting
Most of this is preventable with a structured approach.
Arrive early (non-negotiable)
Turn up 10–15 minutes early.
Not to be keen — but to be safe.
You need time to:
- log into computers
- open bloods/imaging
- prepare your jobs sheet
- settle mentally
Starting rushed = unsafe decisions later.
What you must find out (every shift)
During handover, actively look for these answers.
Don’t just passively listen.
🔴 1. Who is sick right now?
This is the single most important question.
Ask clearly:
“Which patients are you worried about tonight?”
Examples:
- septic patient
- GI bleed
- DKA
- confused elderly with falls
- NEWS ≥5
- anyone borderline for HDU/ICU
Write these names at the top of your list.
These are your first reviews.
Everything else is secondary.
🟠 2. What jobs are time-critical?
Separate urgent vs routine.
Urgent
- review unwell patient
- blood transfusion
- insulin/DKA management
- antibiotics
- urgent scans
- escalating oxygen
Routine
- discharge letters
- rewriting drug charts
- non-urgent bloods
- paperwork
Do not mix these together.
🟡 3. What might deteriorate overnight?
Think proactively.
Ask:
“Anyone likely to crash or need review later?”
Examples:
- rising lactate
- borderline BP
- worsening AKI
- new oxygen requirement
- post-procedure patients
These are the patients that generate 3am bleeps.
Know them early.
🟢 4. Outstanding results or plans
Clarify:
- pending CTs
- pending bloods
- cultures
- specialist reviews awaited
- plans from day team
Otherwise you’ll waste time re-figuring everything overnight.
🟣 5. Ceilings of care / DNACPR
Very important and often missed.
Know:
- who is for escalation
- who is ward-based only
- who is not for ICU
Because decisions at 3am depend heavily on this.
Never guess ceilings.
How to structure your job list
Don’t write randomly.
Organise like this:
🔴 Sick patients first
🟠 Urgent tasks
🟡 Routine jobs
This prevents you doing paperwork while someone deteriorates.
Simple system → safer decisions.
Clarify responsibility
Always check:
- Which wards are you covering?
- Who is the registrar?
- Who covers cross-cover wards?
- How to contact ICU/outreach?
Nothing worse than wasting 10 minutes finding the right number during an emergency.
Save numbers early.
Introduce yourself to nurses early
After handover:
Go to each ward briefly:
“Hi, I’m the on-call SHO/Reg tonight. Anyone you’re worried about?”
Nurses often know the sickest patient before the notes do.
This one habit prevents many late-night surprises.
What juniors often miss
Common mistakes:
❌ accepting vague jobs
❌ not asking “who is sick?”
❌ mixing routine with urgent
❌ starting paperwork first
❌ discovering problems hours later
❌ not checking ceilings of care
Most on-call stress comes from these, not medicine itself.
A simple 5-minute checklist
Before leaving handover, you should know:
✅ Who is sick
✅ Who might deteriorate
✅ Urgent jobs
✅ Outstanding results
✅ Escalation plans
✅ Registrar contact
If you don’t know these → ask again.
Take-home concept
Handover is not admin.
It is risk management.
If you start your shift knowing exactly:
- who to see first
- what matters most
- what can wait
You’ll feel calmer, safer, and more efficient.
Most good on-call shifts start with a good handover.
