Handover Essentials

Handover is the most important 10–15 minutes of your entire on-call shift.

A good handover makes the night calm and controlled.
A bad handover creates missed sick patients, constant bleeps, and unsafe care.

This isn’t a formality — it’s a patient safety task.

Your aim is simple:

Leave handover knowing exactly who is sick, what needs doing, and what might go wrong.


What usually goes wrong

Common problems juniors face:

  • Jobs written vaguely (“review patient”)
  • No idea who is unwell
  • No prioritisation
  • Discovering emergencies at 2am that were known at 5pm
  • Spending the night firefighting

Most of this is preventable with a structured approach.


Arrive early (non-negotiable)

Turn up 10–15 minutes early.

Not to be keen — but to be safe.

You need time to:

  • log into computers
  • open bloods/imaging
  • prepare your jobs sheet
  • settle mentally

Starting rushed = unsafe decisions later.


What you must find out (every shift)

During handover, actively look for these answers.

Don’t just passively listen.


🔴 1. Who is sick right now?

This is the single most important question.

Ask clearly:

“Which patients are you worried about tonight?”

Examples:

  • septic patient
  • GI bleed
  • DKA
  • confused elderly with falls
  • NEWS ≥5
  • anyone borderline for HDU/ICU

Write these names at the top of your list.

These are your first reviews.

Everything else is secondary.


🟠 2. What jobs are time-critical?

Separate urgent vs routine.

Urgent

  • review unwell patient
  • blood transfusion
  • insulin/DKA management
  • antibiotics
  • urgent scans
  • escalating oxygen

Routine

  • discharge letters
  • rewriting drug charts
  • non-urgent bloods
  • paperwork

Do not mix these together.


🟡 3. What might deteriorate overnight?

Think proactively.

Ask:

“Anyone likely to crash or need review later?”

Examples:

  • rising lactate
  • borderline BP
  • worsening AKI
  • new oxygen requirement
  • post-procedure patients

These are the patients that generate 3am bleeps.

Know them early.


🟢 4. Outstanding results or plans

Clarify:

  • pending CTs
  • pending bloods
  • cultures
  • specialist reviews awaited
  • plans from day team

Otherwise you’ll waste time re-figuring everything overnight.


🟣 5. Ceilings of care / DNACPR

Very important and often missed.

Know:

  • who is for escalation
  • who is ward-based only
  • who is not for ICU

Because decisions at 3am depend heavily on this.

Never guess ceilings.


How to structure your job list

Don’t write randomly.

Organise like this:

🔴 Sick patients first

🟠 Urgent tasks

🟡 Routine jobs

This prevents you doing paperwork while someone deteriorates.

Simple system → safer decisions.


Clarify responsibility

Always check:

  • Which wards are you covering?
  • Who is the registrar?
  • Who covers cross-cover wards?
  • How to contact ICU/outreach?

Nothing worse than wasting 10 minutes finding the right number during an emergency.

Save numbers early.


Introduce yourself to nurses early

After handover:

Go to each ward briefly:

“Hi, I’m the on-call SHO/Reg tonight. Anyone you’re worried about?”

Nurses often know the sickest patient before the notes do.

This one habit prevents many late-night surprises.


What juniors often miss

Common mistakes:

❌ accepting vague jobs
❌ not asking “who is sick?”
❌ mixing routine with urgent
❌ starting paperwork first
❌ discovering problems hours later
❌ not checking ceilings of care

Most on-call stress comes from these, not medicine itself.


A simple 5-minute checklist

Before leaving handover, you should know:

✅ Who is sick
✅ Who might deteriorate
✅ Urgent jobs
✅ Outstanding results
✅ Escalation plans
✅ Registrar contact

If you don’t know these → ask again.


Take-home concept

Handover is not admin.

It is risk management.

If you start your shift knowing exactly:

  • who to see first
  • what matters most
  • what can wait

You’ll feel calmer, safer, and more efficient.

Most good on-call shifts start with a good handover.